Protection of Personal Data and Consent for its Processing

In processing the Customer’s personal data Tesco shall proceed in accordance with Act 101/2000 Coll., on the protection of personal data and the amendment of certain acts, as amended (hereinafter the “Data Protection Act”) and shall treat the personal data it acquires as confidential.

The Customer gives Tesco his/her consent to process the personal data that he/she has provided (hereinafter the “Data”) in accordance with Section 5 of the Data Protection Act. The Customer consents to his/her Data being processed by processors and other recipients authorised by Tesco, using manual and/or automated processing methods, including if when the Data provided is transferred outside the Czech Republic. An up-to-date list of processors and other recipients to whom the Data may be made accessible:

Dream Communications, s.r.o.
IČ: 29412749

Lion Teleservices CZ, a.s. (obchodní značka Teleperformance)
IČO: 26150450

Direct Marketing a.s.
IČO: 31377793

Business Factory, s.r.o.,
IČO: 28356624

Iron Mountain Česká Republika s.r.o.
IČ: 250 64 631

NMS Market Research s.r.o.
IČ: 257 49 315

The Customer gives Tesco and any other recipients his/her consent to process the Data that he/she has provided for the purpose of:

(1) providing the service, in particular receiving a request, processing it and delivering it to its destination, payment transactions, billing the service, communication with the Customer when carrying out the request etc.;

(2) providing the Customer with information about products, services and discount offers provided by Tesco (in particular by email, telephone, SMS or MMS);

The Customer gives his/her consent to process the Data that he/she has provided for the period of valid registration.

If the Customer uses the service via the customer phone line he/she agrees to his/her calls possibly being recorded in order to assess and improve the quality of the services provided.

Tesco declares that the Data shall be processed only in accordance with the purpose expressed in this consent.

The Customer shall provide the Data voluntarily via the Service web application or the customer phone line.

The Customer can withdraw the consent according to this Article at any time via the customer phone line or by writing to Tesco’s registered office.

The Customer has the right to:

(1) request information regarding the processing of the Data and Tesco shall provide such information without undue delay. The information shall include:

(i) the purpose for which the Data is processed;
(ii) the Data that is subject to processing, including all available information about its sources;
(iii) the nature of the automated processing in connection with its use in order to decide if acts or decisions are carried out on the basis of this processing, the content of which infringes the Customer’s rights and legitimate interests; and
(iv) the recipient or categories of recipient of the Data.

(2) The Customer also has the right to:

(i) access to the Data;
(ii) request an amendment to the Data in accordance with the Data Protection Act; and
(iii) withdraw his/her consent in a written notice delivered to Tesco.

(3) If the Customer believes that Tesco, the processor or other recipient is processing the Data in breach of the protection of the Customer’s private and personal life or in contravention of the law, especially if the Data is inaccurate with regard to the purpose for which it is processed, he/she may:

(i) request an explanation from Tesco, the processor or other recipient;
(ii) request that Tesco, the processor or other recipient rectify the situation;
(iii) contact the Data Protection Office.


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Behavioural advertising and online privacy

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