Protection of Personal Data and Consent for its Processing

In processing the Customer’s personal data Tesco shall proceed in accordance with Act 101/2000 Coll., on the protection of personal data and the amendment of certain acts, as amended (hereinafter the “Data Protection Act”) and shall treat the personal data it acquires as confidential.

The Customer gives Tesco his/her consent to process the personal data that he/she has provided (hereinafter the “Data”) in accordance with Section 5 of the Data Protection Act. The Customer consents to his/her Data being processed by processors and other recipients authorised by Tesco, using manual and/or automated processing methods, including if when the Data provided is transferred outside the Czech Republic. An up-to-date list of processors and other recipients to whom the Data may be made accessible:

Dream Communications, s.r.o.
IČ: 29412749

Lion Teleservices CZ, a.s. (obchodní značka Teleperformance)
IČO: 26150450

Direct Marketing a.s.
IČO: 31377793

Business Factory, s.r.o.,
IČO: 28356624

Iron Mountain Česká Republika s.r.o.
IČ: 250 64 631

NMS Market Research s.r.o.
IČ: 257 49 315

The Customer gives Tesco and any other recipients his/her consent to process the Data that he/she has provided for the purpose of:

(1) providing the service, in particular receiving a request, processing it and delivering it to its destination, payment transactions, billing the service, communication with the Customer when carrying out the request etc.;

(2) providing the Customer with information about products, services and discount offers provided by Tesco (in particular by email, telephone, SMS or MMS);

The Customer gives his/her consent to process the Data that he/she has provided for the period of valid registration.

If the Customer uses the service via the customer phone line he/she agrees to his/her calls possibly being recorded in order to assess and improve the quality of the services provided.

Tesco declares that the Data shall be processed only in accordance with the purpose expressed in this consent.

The Customer shall provide the Data voluntarily via the Service web application or the customer phone line.

The Customer can withdraw the consent according to this Article at any time via the customer phone line or by writing to Tesco’s registered office.

The Customer has the right to:

(1) request information regarding the processing of the Data and Tesco shall provide such information without undue delay. The information shall include:

(i) the purpose for which the Data is processed;
(ii) the Data that is subject to processing, including all available information about its sources;
(iii) the nature of the automated processing in connection with its use in order to decide if acts or decisions are carried out on the basis of this processing, the content of which infringes the Customer’s rights and legitimate interests; and
(iv) the recipient or categories of recipient of the Data.

(2) The Customer also has the right to:

(i) access to the Data;
(ii) request an amendment to the Data in accordance with the Data Protection Act; and
(iii) withdraw his/her consent in a written notice delivered to Tesco.

(3) If the Customer believes that Tesco, the processor or other recipient is processing the Data in breach of the protection of the Customer’s private and personal life or in contravention of the law, especially if the Data is inaccurate with regard to the purpose for which it is processed, he/she may:

(i) request an explanation from Tesco, the processor or other recipient;
(ii) request that Tesco, the processor or other recipient rectify the situation;
(iii) contact the Data Protection Office.

Cookies

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Persistent cookies - these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies used on the Website

A list of all the cookies used on the Website by category is set out below.

Strictly necessary cookies:
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance cookies:
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies:
These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device. These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies:
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Behavioural advertising and online privacy

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB’s self-regulatory scheme to allow you greater control of the advertising you see.

Using browser settings to manage cookies

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. 

However, because cookies allow you to take advantage of some of the Website’s essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.